Update: In an additional statement to IGN, Sega has confirmed that in regards to the installation issues, there are several different factors that require the help of Microsoft to solve. Sega says it's working closely with Microsoft on the matter and are planning to notify players. Here's the full statement below:

"Yes, we are aware of some issues. Among them, we have investigated the issue of not being able to install. We've determined that this is caused by a number of different factors, some of which we believe cannot be addressed by our side alone. We are currently working with Microsoft about this issue in order to resolve it. We are preparing to put out a notice about measures to avoid some of the causes. We will continue to work with Microsoft to investigate and implement measures in order to resolve the situation.

We are also aware of the fact that the Windows10 version may run slower in the lobby. We have found a bug that seems to be the cause of this issue and will implement a fix in an update coming soon.

Original story follows. [poilib element="accentDivider"] Sega has responded to players who are currently struggling with the PC version of Phantasy Star Online 2, the popular MMORPG that recently received a long-awaited North American release. The launch has been plagued with issues when it comes to downloading and installing the game from the Windows Store. “We deeply apologize for the inconvenience and the negative experience some of you have had when trying to download and install [Phantasy Star Online 2],” says the North American Phantasy Star Online 2 team in a series of tweets published late last night. “Please know that we are working hard to solve these problems and that we appreciate your patience.” The team says it’s “working closely” with Microsoft to help solve some of the issues when trying to launch the game on Windows 10. [ignvideo url="https://www.ign.com/videos/2020/02/08/phantasy-star-online-2-the-first-18-minutes"] Phantasy Star Online 2 is a long-running, free-to-play MMO that was released in Japan back in 2012. After eight years, an official North American release was announced at E3 2019 for PC and Xbox One during the Microsoft press conference. However, since its official release on May 27, 2020 players have encountered a variety of problems trying to get the PC version up and running from the Windows Store. Rather than a single issue, there appears to be a variety of different problems affecting different players. According to an extensive bug list compiled on Reddit, the launcher suffers from read/write install issues that can clog up PC storage space, corrupted downloads, non-functioning settings menu, and other random errors. [ignvideo url="https://www.ign.com/videos/2020/02/13/21-minutes-of-phantasy-star-online-2-exploration-gameplay"] One issue I’ve personally encountered with the PC version is being unable to select which drive to install Phantasy Star Online 2. Instead, the installation will only default to my primary drive without offering me a choice to select a different storage solution. Some players have taken the matter into their own hands. The developers behind the Arks Layer fan launcher — which is what allowed international players to access the Japanese version of Phantasy Star Online 2 these past eight years — have announced plans to update their launcher to support updates and patches for North American servers. They are also looking into solutions that could potentially bypass the Windows Store.

IGN previously reached out to the Phantasy Star Online 2 team to ask whether the developers were aware of the complaints and what plans there might be to address them. The developers eventually sent us a link to the publicly available statements released over Twitter.

[poilib element="accentDivider"]

Matt Kim is a reporter for IGN.

Three Bolivian boys ended up hospitalized after they let a black widow bite them in the hopes they would gain super powers a la Spider-Man. "The Marvel-loving siblings — ages 12, 10 and 8 — found the spider while herding goats in Chayanta," according to the New York Post (via Telemundo). "Thinking it would give them superhero powers, they prodded it with a stick until it bit each of them in turn." [widget path="global/article/imagegallery" parameters="albumSlug=the-top-25-best-spider-man-comics&captions=true"] The reports, citing local Bolivian officials, say the boys' mother found them crying. The boys were hospitalized with "fevers, tremors and muscle pains" before ultimately being discharged almost a week after they were bitten by the non-radioactive, non-power-granting spider. [ignvideo url="https://www.ign.com/videos/2019/06/28/ranking-the-spider-man-movies-2019-edition"] Black widows are among the most venomous spiders but generally only pose a threat to humans when disturbed. As ill-advised as it is for kids to let a deadly arachnid bite them, at least they didn't surgically alter their faces to look like Red Skull.

Three Bolivian boys ended up hospitalized after they let a black widow bite them in the hopes they would gain super powers a la Spider-Man. "The Marvel-loving siblings — ages 12, 10 and 8 — found the spider while herding goats in Chayanta," according to the New York Post (via Telemundo). "Thinking it would give them superhero powers, they prodded it with a stick until it bit each of them in turn." [widget path="global/article/imagegallery" parameters="albumSlug=the-top-25-best-spider-man-comics&captions=true"] The reports, citing local Bolivian officials, say the boys' mother found them crying. The boys were hospitalized with "fevers, tremors and muscle pains" before ultimately being discharged almost a week after they were bitten by the non-radioactive, non-power-granting spider. [ignvideo url="https://www.ign.com/videos/2019/06/28/ranking-the-spider-man-movies-2019-edition"] Black widows are among the most venomous spiders but generally only pose a threat to humans when disturbed. As ill-advised as it is for kids to let a deadly arachnid bite them, at least they didn't surgically alter their faces to look like Red Skull.

When games like The Witcher 3 are ported to Nintendo Switch it highlights just how capable a system Nintendo’s hybrid console is. And according to The Witcher 3 port developers, Saber Interactive, the Switch is capable of much more. In an interview with WCCTech, Saber founder Matthew Karch says that the studio’s upcoming Switch version of World War Z “is actually more challenging than the port of The Witcher 3” and that there is “still a lot of great potential in the hardware and the platform.” [widget path="global/article/imagegallery" parameters="albumSlug=the-witcher-3-on-switch-screenshots&captions=true"] When Witcher 3 was announced for the Nintendo Switch there was some commotion considering the sheer size of CD Projekt Red’s RPG. In IGN’s review of The Witcher 3 on Switch, we were surprised by just how capable the port was, though the visual fidelity and resolution obviously fell short of its PC or PS4/Xbox One counterparts. Karch also teased that upcoming Switch ports will be similarly impressive saying that he feels there is still “more developers can get out of the Switch hardware, and we think fans will be surprised at some of the upcoming titles for it.” The comments are especially notable as the games industry prepares for the launch of next-gen systems like the PlayStation 5 and Xbox Series X. While the Switch has shown to be capable of playing current-gen games like Doom Eternal, there are some questions about what the transition to next-gen means for the Nintendo Switch. Among other things, the question has fueled speculation about the rumored, but unconfirmed, Switch Pro. [ignvideo url="https://www.ign.com/videos/2019/06/11/the-witcher-3-nintendo-switch-trailer-e3-2019"] Saber is a developer best known for supporting studios on ambitious ports. Saber helped develop ports for The Witcher 3, Vampyr, and World War Z. The studio is also assisting Crytek on Crysis Remastered, which will also come to the Nintendo Switch. [poilib element="accentDivider"] Matt Kim is a reporter for IGN.

When games like The Witcher 3 are ported to the Nintendo Switch it highlights just how capable a system Nintendo’s hybrid console is. And according to The Witcher 3 port developers, Saber Interactive, there’s the Switch is capable of much more. In an interview with WCCTech, Saber founder Matthew Karch says that the studio’s upcoming Switch version of World War Z “is actually more challenging than the port of The Witcher 3” and that there is “still a lot of great potential in the hardware and the platform.” [widget path="global/article/imagegallery" parameters="albumSlug=the-witcher-3-on-switch-screenshots&captions=true"] When Witcher 3 was announced for the Nintendo Switch there was some commotion considering the sheer size of CD Projekt Red’s RPG. In IGN’s review of The Witcher 3 on Switch, we were surprised by just how capable the port was, though wouldn’t say it was better than its PC or PS4/Xbox One counterparts. Karch also teased that upcoming Switch ports will be similarly impressive saying that he feels there are “more developers can get out of the Switch hardware, and we think fans will be surprised at some of the upcoming titles for it.” The comments are especially notable as the games industry prepares for the launch of next-gen systems like the PlayStation 5 and Xbox Series X. While the Switch has shown to be capable of playing current-gen games like Doom Eternal, there are some questions about what next-gen means for the Nintendo Switch. The question has fueled speculation about the rumored, but unconfirmed, Switch Pro. [ignvideo url="https://www.ign.com/videos/2019/06/11/the-witcher-3-nintendo-switch-trailer-e3-2019"] Saber is a developer best known for supporting studios on ambitious ports. Saber helped develop ports for The Witcher 3, Vampyr, and World War Z. The studio is also assisting Crytek on Crysis Remastered, which will also come to the Nintendo Switch. [poilib element="accentDivider"] Matt Kim is a reporter for IGN.

BEYOND! On this week's episode of Podcast Beyond!, host Jonathon Dornbush is joined by Lucy O'Brien to break down everything we learned in the The Last of Us Part 2 State of Play presentation. We also discuss a bit of our hopes for the PS5 reveal event, which, naturally, was only a rumor when we recorded and then was officially announced 12 hours later. Ain't timing grand? Watch the new episode below: [ignvideo url="https://www.ign.com/videos/2020/05/29/the-last-of-us-part-2-state-of-play-impressions-beyond-episode-647"] Note: Unfortunately, we had a version of this episode that, due to technical issues, we lost the recording of, which featured the full cast. We'll return next week with coverage of the PS5 reveal event and more! Download or listen to the show on these platforms: [widget path="global/article/imagegallery" parameters="albumSlug=confirmed-playstation-5-games&captions=true"]

• Direct Download

• YouTube (Link to come!)

• Apple Podcasts/iTunes

• Spotify

• Stitcher

• PlayerFM

• Podbay

• TuneIn

• Podbean

• Feedburner

Podcast Beyond! is live every Wednesday. For the latest on PS5, check out the PS5 full specs list, why we're excited about PS5's 3D audio focus, and an analysis of what teraflops really mean for the PS5 and Xbox Series X. [poilib element="poll" parameters="id=97140c9d-47ff-415a-94e4-2c5eb2c11481"] [poilib element="accentDivider"] Jonathon Dornbush is IGN's Senior News Editor, host of Podcast Beyond!, and PlayStation lead. Talk to him on Twitter @jmdornbush.

BEYOND! On this week's episode of Podcast Beyond!, host Jonathon Dornbush is joined by Lucy O'Brien to break down everything we learned in the The Last of Us Part 2 State of Play presentation. We also discuss a bit of our hopes for the PS5 reveal event, which, naturally, was only a rumor when we recorded and then was officially announced 12 hours later. Ain't timing grand? Watch the new episode below: [ignvideo url="https://www.ign.com/videos/2020/05/29/the-last-of-us-part-2-state-of-play-impressions-beyond-episode-647"] Note: Unfortunately, we had a version of this episode that, due to technical issues, we lost the recording of, which featured the full cast. We'll return next week with coverage of the PS5 reveal event and more! Download or listen to the show on these platforms: [widget path="global/article/imagegallery" parameters="albumSlug=confirmed-playstation-5-games&captions=true"]

• Direct Download

• YouTube (Link to come!)

• Apple Podcasts/iTunes

• Spotify

• Stitcher

• PlayerFM

• Podbay

• TuneIn

• Podbean

• Feedburner

Podcast Beyond! is live every Wednesday. For the latest on PS5, check out the PS5 full specs list, why we're excited about PS5's 3D audio focus, and an analysis of what teraflops really mean for the PS5 and Xbox Series X. [poilib element="poll" parameters="id=97140c9d-47ff-415a-94e4-2c5eb2c11481"] [poilib element="accentDivider"] Jonathon Dornbush is IGN's Senior News Editor, host of Podcast Beyond!, and PlayStation lead. Talk to him on Twitter @jmdornbush.

Will Disney still release its live-action reimagining of Mulan in theaters in July as it's long claimed it would? Obviously, any theatrical release is entirely dependent on when cinemas reopen following worldwide COVID-19 closures but a Wall Street analyst claims Disney may ultimately opt to "kill" Mulan's theatrical release in favor of a digital debut. And that such a move may ultimately be better for Disney's business than pushing it out to theaters that cannot run at full capacity. Analyst Michael Nathanson of the firm MoffettNathanson said on an investors' conference call that if Mulan can gross even half of the usual $1 billion Disney's pre-pandemic spate of blockbusters usually made "it will be a freakin’ home run." Nathan, who Deadline describes as usually bullish on Disney's business, recently downgraded the company's shares in light of how hard hit and widespread the damage inflicted on Disney has been due to COVID-19 closures. [poilib element="quoteBox" parameters="excerpt=%22I%20don%E2%80%99t%20think%20it%E2%80%99s%20a%20given%20that%20Mulan%E2%80%98s%20going%20to%20be%20released%20as%20we%20think.%22"]As Deadline reports: "Exhibitors and Disney alike have held firm that they are moving forward with the July plan, but Nathanson isn’t sure the studio will follow through. Beyond the viability of theaters, he said, the company would have to 'un-furlough a lot of their employees' in distribution and marketing. 'I don’t think it’s a given that Mulan‘s going to be released as we think.'” As with Tenet, Hollywood's other major July release, Mulan's theatrical run depends on 80% of cinemas worldwide being open within the next three weeks, including major American markets like New York City, Los Angeles, and San Francisco. (And, remember, theaters will still be required to practice social distancing so attendance will be limited.) If theaters in such markets still remain closed, it's likely Disney will have to push Mulan's release date again. Or, as analyst Nathanson suspects, Disney will opt to release Mulan digitally instead. [ignvideo width=610 height=374 url=https://www.ign.com/videos/2020/02/02/mulan-official-final-trailer] Pointing to the premium video-on-demand success of Universal's Trolls World Tour, Nathanson believes Mulan shifting to PVOD and then an early Disney+ debut could actually be more beneficial to Disney than may be apparent. Disney's already pushed Artemis Fowl to Disney+, while studio brass left the door open to releasing more movies on digital instead of theatrically. He believes a Mulan digital release could serve as "a bit of a boost" to Disney+ and help Disney's stock in the long run: “If they do kill Mulan, that could help the narrative. In a perverse way, that could be better for Disney stock in the long run than having Mulan go to theaters.” (It should be noted that Mulan was tracking to be the biggest box office hit of 2020, domestically, before the pandemic struck the U.S.) [widget path="global/article/imagegallery" parameters="albumSlug=every-delayed-movie-due-to-coronavirus-so-far&captions=true"] This analysis doesn't appear to account for what sort of backlash Disney could face from theatrical exhibitors should it pull such a high-profile movie as Mulan and release it on digital instead. AMC Theaters is at war with Universal over the studio's decision to drop theatrical releases for Trolls World Tour and The King of Staten Island in favor of VOD, and Warner Bros. has been careful to reiterate that Tenet will be a theatrical release after shifting Scoob! to digital. Would you be more willing to watch Mulan in theaters or on digital? Let us know in the comments!

Will Disney still release its live-action reimagining of Mulan in theaters in July as it's long claimed it would? Obviously, any theatrical release is entirely dependent on when cinemas reopen following worldwide COVID-19 closures but a Wall Street analyst claims Disney may ultimately opt to "kill" Mulan's theatrical release in favor of a digital debut. And that such a move may ultimately be better for Disney's business than pushing it out to theaters that cannot run at full capacity. Analyst Michael Nathanson of the firm MoffettNathanson said on an investors' conference call that if Mulan can gross even half of the usual $1 billion Disney's pre-pandemic spate of blockbusters usually made "it will be a freakin’ home run." Nathan, who Deadline describes as usually bullish on Disney's business, recently downgraded the company's shares in light of how hard hit and widespread the damage inflicted on Disney has been due to COVID-19 closures. [poilib element="quoteBox" parameters="excerpt=%22I%20don%E2%80%99t%20think%20it%E2%80%99s%20a%20given%20that%20Mulan%E2%80%98s%20going%20to%20be%20released%20as%20we%20think.%22"]As Deadline reports: "Exhibitors and Disney alike have held firm that they are moving forward with the July plan, but Nathanson isn’t sure the studio will follow through. Beyond the viability of theaters, he said, the company would have to 'un-furlough a lot of their employees' in distribution and marketing. 'I don’t think it’s a given that Mulan‘s going to be released as we think.'” As with Tenet, Hollywood's other major July release, Mulan's theatrical run depends on 80% of cinemas worldwide being open within the next three weeks, including major American markets like New York City, Los Angeles, and San Francisco. (And, remember, theaters will still be required to practice social distancing so attendance will be limited.) If theaters in such markets still remain closed, it's likely Disney will have to push Mulan's release date again. Or, as analyst Nathanson suspects, Disney will opt to release Mulan digitally instead. [ignvideo width=610 height=374 url=https://www.ign.com/videos/2020/02/02/mulan-official-final-trailer] Pointing to the premium video-on-demand success of Universal's Trolls World Tour, Nathanson believes Mulan shifting to PVOD and then early Disney+ debut could actually be more beneficial to Disney than may be immediately apparent. Disney has pushed Artemis Fowl to a Disney+ release instead, while studio brass has left the door open to pushing smaller movies to digital instead of theatrical. He believes a Mulan digital release could serve as "a bit of a boost" to Disney+ and help Disney's stock in the long run: “If they do kill Mulan, that could help the narrative. In a perverse way, that could be better for Disney stock in the long run than having Mulan go to theaters.” (It should be noted that Mulan was tracking to be the biggest box office hit of 2020, domestically, before the pandemic struck the U.S.) [widget path="global/article/imagegallery" parameters="albumSlug=every-delayed-movie-due-to-coronavirus-so-far&captions=true"] This analysis doesn't appear to account for what sort of backlash Disney could face from theatrical exhibitors should it pull such a high-profile movie as Mulan and release it on digital instead. AMC Theaters is at war with Universal over the studio's decision to drop theatrical releases for Trolls World Tour and The King of Staten Island in favor of VOD, and Warner Bros. has been careful to reiterate that Tenet will be a theatrical release after shifting Scoob! to digital. Would you be more willing to watch Mulan in theaters or on digital? Let us know in the comments!