UK Politicians Call to Ban Console Scalping and Use of Bots
"That this House believes that new releases of gaming consoles and computer components should be available to all customers at no more than the Manufacturer’s Recommended Retail Price, and not be bought in bulk by the use of automated bots which often circumvent maximum purchase quantities imposed by the retailer; calls on the Government to bring forward legislative proposals similar to those introduced for the secondary selling of tickets, thereby prohibiting the resale of gaming consoles and computer components at prices greatly above Manufacturer’s Recommended Retail Price and furthermore this House; and further calls on the Government to bring forward legislative proposals making the resale of goods purchased using an automated bot an illegal activity, thereby denying unscrupulous vendors the chance to make themselves vast profits at the expense of genuine gamers and computer users, while also deterring fraudulent cybercriminal activity."The move was tabled as an Early Day Motion, which calls for the UK's House of Commons to formally debate on the topic. Sadly, Early Day Motions rarely make it through the process, but UK readers may want to contact their local MP to ask them to support the motion. [ignvideo url="https://www.ign.com/videos/2020/12/01/next-gen-scalpers-busted"] Scalping has become a hugely visible issue following the release of next-gen consoles, with PS5s reaching as much as a $2000 price point on the resale market, and bot users claiming thousands of units for resale at inflated prices. It's a trend that may have been inspired by the rise of sneaker culture. That huge demand and low supply may have led to even more nefarious events - across the UK, PS5s were seemingly swapped out from Amazon deliveries, and gangs have even been stealing them from moving delivery trucks. [poilib element="accentDivider"] Joe Skrebels is IGN's Executive Editor of News. Follow him on Twitter. Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com.
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Cyberpunk 2077 Dev Promised Refunds It Couldn’t Actually Guarantee
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Unfortunately, despite the statement, there doesn’t appear to be any special arrangement for Cyberpunk 2077 refunds with PSN or Xbox. This means customers are actually dealing with the standard refund policies of the respective stores and might not be eligible for refunds at all. During an emergency board meeting, CD Projekt Red SVP of business development Michal Nowakowski clarified that refunds for Cyberpunk 2077 are dependent on the existing refund policies in place for PSN and Xbox customers. “One has to understand: Microsoft and Sony have refund policies for every product that is released digitally on their storefronts,” Nowakowski said. “Despite several articles I’ve seen that things are being set up just for us, it’s actually not true — these policies are in place and have always been in place; they’re not offered specifically for us.” This could explain why customers, including IGN staffers, have been reporting a difficult time in trying to secure a refund. Particularly on PlayStation and the PlayStation Store.PlayStation’s refund policy is as follows: Customers have 14 days from purchase to request a refund, given that they have not started downloading or streaming the purchased game. If the download started, or players streamed the game, then they are not eligible for a refund “unless the content is faulty.” Without any special arrangement, Cyberpunk 2077 players on PlayStation are subject to the existing refund policy. And the strict wording in Sony’s refund policy means that refunds aren’t guaranteed, and it seems PlayStation users are learning this first-hand. On Twitter, users are sharing their experience with PlayStation customer support and posting records of their conversations with representatives who are denying them refunds.So today’s update, Sony support refused another refund for #Cyberpunk2077. They said even if the devs say refund it, they won’t do it. Lied about the game not being broken and lied about what CDPR stated. Tl:dr you are stuck with a broken game, wait til patched. Some support. pic.twitter.com/MsyI11VCGO
— Mgs2master2 (@mgs2master2) December 14, 2020
@PlayStation @CDPROJEKTRED @YongYea @TheQuartering Literally sony playstations response to people regardless of #CDProjektRed statement on refunds #ripoff pic.twitter.com/WwhJfeL4nN
— Heather (vggsheagurl) (@Heatherma29) December 14, 2020
IGN’s Mark Medina attempted to refund their copy of Cyberpunk 2077 on PS4 but was told by a representative, “According to our records the content has been downloaded/streamed. I’m sorry, due to the restrictions outlined in the PlayStation Store Cancellation Policy; a refund cannot be made for this transaction.” Customers on Xbox have reportedly had an easier experience given Microsoft’s more relaxed refund policy which claims refunds can be given when there are “extenuating circumstances,” which the current Cyberpunk 2077 situation might fall under. Meanwhile Steam offers refunds within 14 days for any customer who has played less than two hours of a game without any other conditions. Though players who’ve logged in over 2 hours of game time are unfortunately locked out of a refund.@PlayStation @AskPlayStation @CyberpunkGame Sony has denied my refund for Cyberpunk 2077 citing that because I’ve played it, it falls outside of their store policy. However, CDPR said digital refunds are okay. What’s going on here? @CDPROJEKTRED
— Bry (@StrugglerBry) December 14, 2020
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IGN has reached out to CD Projekt Red for clarification but was told the company would not be offering any more statements on the matter. PlayStation has not responded to our requests for comment. Cyberpunk 2077 is the last major video game release of 2020, but its release hasn’t been without controversy. Problems with performance on the base consoles and a confusing, messy communication strategy from CD Projekt Red have marred an otherwise highly-anticipated launch. [poilib element="accentDivider"] Matt T.M. Kim is a reporter for IGN.Strong Museum Houses Newly Donated LGBTQIA Video Games Collection

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The Messy Messaging Behind Cyberpunk 2077’s Messy Launch
You’d be forgiven for forgetting but, in eons past (well, June), as Cyberpunk received its second delay, CD Projekt led an explanatory letter to fans with the words:
“‘Ready when it’s done’ is not just a phrase we say because it sounds right, it's something we live by even when we know we'll take the heat for it."Yesterday, in an emergency board meeting amid an increasingly disastrous launch, we got a statement that belied that approach, and even referenced it directly:
“After 3 delays, we as the Management Board were too focused on releasing the game. We underestimated the scale and complexity of the issues, we ignored the signals about the need for additional time to refine the game on the base last-gen consoles. It was the wrong approach and against our business philosophy.”In the plainest possible terms, Cyberpunk 2077 was not ready, because it was not done – and, according to CD Projekt itself, likely won’t be truly done until February.
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In a statement released 4 days after launch, CD Projekt laid out a basic roadmap for patches that will, in their words, “fix the most prominent problems gamers are facing on last-gen consoles.” The console version of the game has been released, but it is not finished - even after hotfixes, base console versions of Cyberpunk 2077 face framerate issues, huge texture load times, and a myriad of bugs. All console versions are still facing crashes (though some players have seen better performances on next-gen consoles running last-gen versions of the game), and even the superior PC version contained an unusual number of bugs at launch. Fixes have begun, and will be ongoing, but last-gen versions won't be truly up to speed until early next year.
Let’s be clear here - it’s fair to expect a modern game to release post-release updates, even ones that specifically address bugs and performance issues, but it’s also fair to expect that game to function at around the standard of other games on its platform before those patches are applied. Assassin’s Creed Valhalla, for instance, launched with a number of issues of varying levels of severity, but has seen updates smooth out its rough edges. What we’ve seen with Cyberpunk on base consoles is a step well beyond: a game that IGN has now described as failing “to hit even the lowest bar of technical quality one should expect even when playing on lower-end hardware.” [poilib element="quoteBox" parameters="excerpt=In%20the%20plainest%20possible%20terms%2C%20Cyberpunk%202077%20was%20not%20ready%2C%20because%20it%20was%20not%20done."] 8 million people alone preordered Cyberpunk 2077. According to CD Projekt, 41% of that number (3.28 million) preordered console versions. While the company can’t make estimates on the number of people playing the game on base consoles versus mid-gen upgrades and next-gen, it’s not a stretch to surmise that - along with launch week purchases - millions of people have paid full price for a version that, on their consoles, even CD Projekt describes as “far from satisfactory”.This situation isn’t just a failure of development and release, it’s a failure of communication.
Unsuspecting consumers simply couldn’t have known about these issues before choosing to buy Cyberpunk 2077 for their last-gen console. CD Projekt never showed the game on a base console pre-release, and it didn’t provide review copies for consoles until the day before launch, leaving no time for a full assessment. Even CD Projekt’s most open moment around the issue - explaining that the game’s third delay came down to last-gen console performance - exacerbates the issue. The game was delayed to fix that problem, so it’s entirely reasonable to expect that problem to be fixed upon release, and CD Projekt gave absolutely no indication that the problems had persisted.
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There remains the unpleasant question mark over how much CD Projekt knew about this before release. It may not have known the scale to which the problems would run, but it feels next to impossible that the developer was unaware of last-gen versions’ performance problems, though some of its senior members' statements seem to say otherwise.
Monday’s public apology says that the company should have “paid more attention” to the base console versions, and SVP of business development Michał Nowakowski subsequently responded to a question about why a further delay wasn’t opted for by saying that the company had concentrated too much on testing PC and next-gen versions’ performance. That offers up the idea that CD Projekt was simply ignorant of, at least, the scale of the issues in the last-gen version.
But, on the other hand, joint CEO Adam Kiciński introduced yesterday’s emergency call with the statement included at the top of this story, explaining that the management board had “ignored the signals about the need for additional time.” Company co-founder Marcin Iwiński adds that last-gen review copies weren’t purposely held back from media to avoid bad coverage, “we were just fixing the game until the very last moment.”
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Perhaps most confusing (and some might say ‘damning’), two weeks before launch, Kiciński described base console performance as “surprisingly good” in a Q3 earnings call (transcribed by Seeking Alpha). Being kind, last minute development changes could have resulted in an unexpectedly broken version, just before launch – but no matter the reasoning, these statements give off a distinct impression that CD Projekt very much knew what it was releasing, and lost a race against time to mitigate the damage – perhaps even choosing to limit public exposure to that knowledge.
It speaks to an increasing pattern with CD Projekt of speaking a lot, and saying very little. The company has explained that “in theory” it could have released the game on PC only, delaying console editions, but hasn’t directly addressed why it didn’t. It’s explained that it will allow players to obtain refunds, even as many are denied them. It hasn’t even been totally clear on what the console versions’ future patches will entail, or what update priorities are – in yesterday’s call, Iwiński says he hopes console players will be able to “enjoy the game” by Christmas, but also says the major updates will arrive in January and February, “so, again, we humbly ask gamers to wait.”
On so many details around these issues, CD Projekt is failing to explain to its customers what’s happened, why it happened, and what exactly will be done about it. In the same June apology that I began this story with, the company heads say: “Our intention is to make Cyberpunk 2077 something that will stay with you for years to come. In the end, we hope you understand why we did what we did."
Perhaps one of the biggest indictments of the company, 6 months later, is that we haven’t been allowed to understand at all - and that that may become Cyberpunk’s unwanted legacy.
IGN contacted CD Projekt Red for this article, who declined to comment.
[poilib element="accentDivider"] Joe Skrebels is IGN's Executive Editor of News. Follow him on Twitter. Have a tip for us? Want to discuss a possible story? Please send an email to newstips@ign.com.Disenchantment Part 3 Gets a Wacky New Trailer and Release Date

Stranger Things Cast to Play Holiday-Themed D&D Game
The trailer shows that this session of D&D wasn't filmed in Wheeler's basement. Instead, WotC shot the game using a SOLO Cinebot, a first-of-its-kind robotic camera, which allowed the fully remote team to capture the event in cinematic-quality while adhering to the ongoing social distancing measures that have been set out as a result of the coronavirus (COVID-19) pandemic. [ignvideo url="https://www.ign.com/videos/2019/04/09/stranger-things-dungeons-dragons-starter-set-unboxing"] Of course, D&D plays a huge role in Netflix's Stranger Things. From the very first game we see the young friends playing together in Season 1, to Will's efforts to keep the campaign going with his friends in the show's third season, and even to the official tie-in Stranger Things D&D Starter Set, the game has become an integral part of the show and its characters. So much so that, outside of the red game box, the Stranger Things squad actually appear to play out a very similar sort of campaign in their real lives. We think that the friends' heroics to defeat a monster and save a village goes far beyond the tabletop game, with the third season's references, parallels, and homages playing out like one huge, terrifying session of D&D. Have we inspired you to set out on a curiosity voyage? If so, check out our deep dive into how Stranger Things is just one big game of Dungeons and Dragons. [widget path="global/article/imagegallery" parameters="albumSlug=the-best-horror-tv-shows-on-netflix-right-now&captions=true"] [poilib element="accentDivider"] Adele Ankers is a Freelance Entertainment Journalist. You can reach her on Twitter.The cast of Stranger Things played a DnD one shot and you get to watch the whole thing in 3 days. #StrangerThingsDnD pic.twitter.com/jscYPfzpRt
— NX (@NXOnNetflix) December 15, 2020
Among Us Comes to Nintendo Switch Later Today
- Super Meat Boy Forever: Available December 23 as a console launch exclusive
- Grindstone: Available as a console launch exclusive later today
- When the Past Was Around: Available later today
- Kosmokrats: Hitting Switch in March 2021 as a timed console exclusive
- Hoa: Available in April 2021
- Hazel Sky: Hitting Switch in March 2021
- Trash Sailors: Available in Spring 2021
- Finding Paradise: Available in Spring 2021